Mar. 13, 2019 12:02 [GMT] From: FINAL FANTASY XI

Recovery from EU Support Centre Technical Difficulties

At the time below, chat and phone support was unavailable for the European SQUARE ENIX Support Centre due to technical difficulties. We are pleased to announce that the issue has been addressed. We apologise for any inconvenience this may have caused. [Date & Time] Mar. 12, 2019 15:40 to Mar. 13, 2019 10:00 (GMT) [Cause] ・Server Issues [Details] Network issues impacting chat and phone support [Affected Services] SQUARE ENIX Support Centre ・Chat support ・Phone support